Help Category
Pre-sales & Billing
1. What payment methods are available?
We currently accept Visa / Visa Election / American Express / MasterCard / Maestro / Diners Club International / Discover / Giropay / PayPal / Direct Debit / JCB / DELTA and Alipay.
2. What are the differences between Free and Activated versions?
With the free version, you can connect one device and use the Teleport Mode, Jump Teleport Mode, Single-Spot Mode, and Multi- Spot Mode twice each, free of charge. For unlimited use of these modes, please upgrade to the activated version. Please refer to the table below to understand the differences between the activated and free versions:
| Benefits | Free Version | Activated Version |
| Bluetooth Mode |  |
 |
| Teleport Mode | 2 times | Unlimited |
| Jump Teleport Mode | 2 times | Unlimited |
| Single-Spot Mode | 2 times | Unlimited |
| Multi-Spot Mode | 2 times | Unlimited |
| Joystick Mode | 20 minutes | Unlimited |
| Import/Export GPX | |
|
| History & Favorites | |
|
| Multi-Device Management | 1 device | 5 devices |
3. What's the price of Fonelora Location Changer?
Fonelora Location Changer offers flexible subscription and one-time lifetime plans to suit different user needs. Below are the detailed options.
| Version (Windows & Mac) |
Monthly | Quartly | Yearly | One-Time |
| Windows (For 1 windows and 5 devices) |
$9.99 | $19.99 | $49.99 | $69.99 |
| Mac (For 1 windows and 5 devices) |
$14.99 | $24.99 | $59.99 | $79.99 |
4. What should I do if my payment is unsuccessful?
If the payment is unsuccessful, would you please try following the instructions to solve the issue?
1. Please double-check the credit card information you entered.
2. Please check whether your credit card has not expired.
3. Please check if your payment account has sufficient funds.
4. When payment is unsuccessful, you should be able to receive detailed information about the failed transaction from your bank. Don't hesitate to contact your bank and request further help.